Privacy Policy

Introduction

Navigation in the website from NUNO MARINHO MUSIC and registration as a customer in the store online presupposes understanding and acceptance of this Privacy and Data Protection Policy.

NUNO MARINHO MUSIC maintains a constant concern for the protection of personal data privacy and preventive action regarding data security. website, of the other applications and platforms it owns, as well as the protection of the data of its customers and visitors.

To reinforce the confidentiality of personal data, new data protection measures have been implemented, both to verify the legitimacy of the use of processed personal data and to ensure compliance with the rights granted to data subjects. In this context, and through specialized customer support channels, the company aims to promote clearer and more objective communication regarding the purposes underlying the processing of personal data and the transparency of data processing operations.

Therefore, the information contained in this text is intended to convey, in a clear and unequivocal manner, the content of the privacy policy and protection of personal data that will be processed under the terms set out in the General Data Protection Regulation in force (hereinafter GDPR) and delimited by the content of the commercial relationship to be established between the data subject and NUNO MARINHO MUSIC.

Personal data collected

In general terms, personal data is collected in three situations directly resulting from NUNO MARINHO MUSIC activity:

Purchase registration: order creation and purposes of personal data processing

To make a purchase, an area is provided where the customer must enter the necessary information to identify themselves as a customer. Each purchase will be subject to the provision of additional personal information, which is essential for order processing and delivery.

Mandatory fields in the forms available for those registration phases are marked with an asterisk (*).

NUNO MARINHO MUSIC is committed to protecting customer data and this will never be made available to third parties without the knowledge or consent of the holder, as legally required.

When processing a customer’s order, certain personal data—such as address and zip code—may also be disclosed to third parties for the sole purpose of preventing and detecting fraud, always following a request to do so from the competent authorities. Such entities are required to implement data protection and security measures.

Additionally, when you make a purchase on website, the customer will also be asked to provide data relating to the delivery address and payment details in order to ensure the greatest possible efficiency and compliance with delivery deadlines.

For the purposes of operating other functionalities made available by NUNO MARINHO MUSIC at the customer’s request, additional personal data may be requested and will be processed under the terms specifically provided for in the terms and conditions of use thereof.

The data provided will be retained for the strictly necessary period, which typically corresponds to the lifetime of the customer’s account. Therefore, when the customer deactivates their account, their personal data will be permanently deleted, except for data necessary to comply with legal obligations, specifically, but not limited to, billing and accounting records. This data will be archived in a dedicated, anonymized database created for this purpose, and only for the period absolutely necessary for such purposes. Data related to transactions carried out during this period using the PayPal and Credit Card payment methods will also be retained in this same anonymized database for periods of six and twelve months, respectively. This registration is performed for the sole purpose of processing any refunds that may be due to the customer during these periods, which begin from the date of issue of the respective invoices.

Notice: If, after the aforementioned deadlines, the customer is entitled to a refund of any amount, and this occurs after the account has been deactivated, the customer must contact NUNO MARINHO MUSIC and provide new bank details by presenting a bank statement. To this end, the customer will undergo an identity verification process. Only bank statements showing the customer as the sole or primary account holder will be accepted.

Any functionality or platform owned by NUNO MARINHO MUSIC and intended for use by the customer will be subject to acceptance of the respective terms and conditions of use, as well as, when specifically provided for, the respective privacy and data protection policy. All matters not specifically covered by these texts will be regulated, with the necessary adaptations, by the terms defined in this text.

What is the collected data used for?

Customer data is processed to carry out actions such as order processing, notifying the customer of any changes made to the website’s functionalities, website, conducting research and evaluating interactions for statistical purposes.

Periodically, customers may also receive information about products and services, campaigns, promotions, and special offers via email. If they do not wish to be contacted for these purposes, they may unsubscribe from the newsletter by opting out in the appropriate fields, available in the Manage Permissions tab of their account details, or by clicking the link provided in the newsletter text for this purpose.

Individualized Communications Promoting Products or Services

Depending on whether the customer opts for the standard experience or custom experience, NUNO MARINHO MUSIC may or may not send emails, in the form of notifications or newsletters, as part of general or targeted promotional campaigns. In both cases, such communications are only issued after confirmation that the customer has given their express and unequivocal consent and that they have been informed of their right to cancel the permissions granted for such purposes at any time. The customer may, at any time, check which permissions are granted within the scope of personal data processing in the “Manage Permissions” tab of their Customer Area.

The processing of personal data carried out within the scope of individualized communications is done in strict compliance with the GDPR, both by NUNO MARINHO MUSIC employees and by any third parties to whom said data is transmitted for the purpose of carrying out the services necessary to carry out promotional campaigns.

Redirection

Some hyperlinks on this website redirect the customer to external websites that are NUNO MARINHO MUSIC partners. By clicking on these hyperlinks, the visitor will be leaving the NUNO MARINHO MUSIC website. As it is not possible to exercise any control over these websites, NUNO MARINHO MUSIC shall not be responsible for any content made available on them. Browsing and using any platform owned by NUNO MARINHO MUSIC or any of its partners constitutes acceptance of the terms of use thereof under the terms specifically determined for this purpose.

Security, Legality, Loyalty and Transparency

NUNO MARINHO MUSIC uses one of the most secure online ordering systems available and is constantly improving its software to ensure the most efficient processing of its customers’ data and their trust. A server certificate, also known as a digital certificate, ensures NUNO MARINHO MUSIC identity, as does SSL (Secure Sockets Layer) encryption of transmitted data.

All personal data of NUNO MARINHO MUSIC customers will be processed lawfully, fairly, and transparently in relation to the data subject. Therefore, the data subject may always contact NUNO MARINHO MUSIC to clarify any questions regarding this topic, as set in this Private Policy.

Access and Purpose Limitation

NUNO MARINHO MUSIC is committed to using the personal data of its customers and visitors for the purposes strictly necessary for the performance of its business, subject to limitations arising from the scope of said business or the extent of the consent expressly granted by the respective data subject. This also means that the data will not be transmitted to any third party without the knowledge and/or authorization of the data subject, in cases where NUNO MARINHO MUSIC is legally obligated to do so.

In this sense, NUNO MARINHO MUSIC also ensures that access to such data by its employees is only made to the exact extent necessary to carry out the action in question, and that they are identified and tracked in accordance with the functions and tasks assigned to them within the scope of the contractual relationship that unites them.

All personal data processed by NUNO MARINHO MUSIC, whether directly provided voluntarily by the data subject or collected by NUNO MARINHO MUSIC for the purposes of executing the contract binding the data subject or for the operation of any functionality made available at the customer’s request, will be permanently deleted as soon as it is confirmed that it is no longer necessary. For this reason, the retention of customers’ personal data will follow the principles of data minimization and storage limitation, as only data strictly necessary to fulfill NUNO MARINHO MUSIC legal and contractual obligations will be collected, and these data will be maintained and archived in a dedicated database only for the period absolutely necessary for such purposes.

Rights of Personal Data Holders

Right to Information and Access to Personal Data

At any time, the customer may request information about the personal data stored, whether regarding the category of personal data in question, the source and recipient(s) thereof, the duration of the retention period and underlying purposes, or regarding the identification of the person responsible for processing the data, the data protection officer and their respective contacts.

Right to Rectification and Right to Erasure of Personal Data

If you wish to exercise your right to data rectification, the customer must send the respective request, identifying the data to be modified and the new statement thereof, via email sent to nunomarinhomusic@gmail.com. The same procedure must be followed if the customer wishes to exercise their right to erasure of personal data. In both cases, the customer will receive confirmation, through the same channel used, that their request has been fulfilled as requested.

Right to Limit Processing, Object and Withdraw Prior Consent

In order to reinforce the principle of transparency in the processing of personal data and communications with the customer, NUNO MARINHO MUSIC allows the customer to modify the data processing permissions granted for each of the purposes indicated at any time.

Subsidiary Application

This text regulates all matters relating to the privacy and protection of personal data processed within the scope of the use of applications and other functionalities made available by NUNO MARINHO MUSIC, whether they are accessible via a hyperlink on the website or on any other platform owned by NUNO MARINHO MUSIC, and is directly and subsidiarily applicable to all situations that are not specifically regulated.

Changes to the Privacy Policy and Contacts

Any changes made to this Privacy and Data Protection Policy will be published on the NUNO MARINHO MUSIC website, with all versions prior to this one being made available upon express request by the customer.

Irregularities, situations of non-compliance and any security restrictions in the processing of personal data must be immediately reported to NUNO MARINHO MUSIC Data Protection Officer by sending an email to: nunomarinhomusic@gmail.com.